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Product Roadmap
In Review
Active Underwriting
new feature
Revenue Recovery
new feature
Pipeline Quick Filter: Assigned to Me / Assigned to My Team
feature update
CRM API v2-Add Notes
feature update
Prohibit Numbers and Symbols in First and Last Name
feature update
In Planning
Dashboards: Agent 2.1
feature update
Pipeline Filters & Share Feature
feature update
Voice User Settings [Add a User]
new feature
Voice [Call Center Queues] v2
new feature
Voice [Call Center Wallboard] v1
new feature
Voice [Call Center Wallboard] [widget 14] v1
new feature
In Progress
Intelligent Call Routing
new feature
Ai-Assist
new feature
API V2- POST Action Request
feature update
Agent Priority View
new feature
Released
Creditors > Utilization Rate
feature update
Budget Analysis: New Fields
feature update
Archived Stage
new feature
Dispositions
new feature
UI Update: Applicant Profile > Overview & Owners Tab
feature update
Triggers > Condition Type > Credit Pull Attempt
feature update
Triggers > Condition Type > Email Send Request
feature update
Trigger > Condition Type > Monevo Submissions
feature update
New Post Function > Clear ALV ID and Debt ID
feature updatenew feature
Favorite Numbers for Streamlined Calling
new feature
FPD Permission
new feature
State Calling Guidelines
new feature
Event Editing Restricted to Creator
feature update
Field Visibility of Data Source info
new feature
Block Major Banking Holidays from FPD Selection
feature update
Queue Names Displayed in Operator Panel
feature update
Payment Info Section in the Enrollment Tab (FTP Sync)
new feature
3-Way Conference Call
new feature
Same Day Welcome Call – Default Selectio
feature update
Applicant Tab: New Field "Same Day Welcome Call"
new feature
Add Next Scheduled Event Column to Pipeline View
feature update
Monevo: Multi Campaign Code Support
feature update
Monevo: Send CRM User's Full Name & Email in Payload Request
feature update
Swap order of Task and Events
feature update
Email Validation - Special Characters
feature update
Pipeline View: Expand Phone Number Field
feature update
Call Monitoring 2.1
feature update
Pipeline Filter Stage/Status: Multi Select
feature update
API - Bank Routing
new feature
Dedupe by SSN
new feature
Role-Based Data Source Access Controls for Pipeline & Lead Visibility
new feature
COMMS Report
new feature
Drag & Drop Workflow & Automation Builder
new feature
DIALogixx Call History – Bug Fixes & UI Improvements
feature update
Show App Stage & Status in Search Result
new feature
Conditional Call Routing (CCR) by Assigned CRM Role
new feature
Pipeline: Custom Filters
new feature
User on an active call & Dialogixx minimized
feature update
Auto-Clear Search Bar Between Queries
feature update
Expand "Whose Debt" Options in Creditors Tab
feature update
Sequential Execution of Action Post Functions
feature update
Show True Creditor Status from Credit Report
feature update
Add Bi-Weekly Frequency
new feature
Foresight - Embedding & UI Customization in CRM
feature updatenew feature
Automated Underwriting Policy Update
feature update
Data Source Specific Fields
feature update
Fix & Enhance Date Range Logic for Reports
fix
Monevo Integration: Enhancements
feature update
Monevo
new feature
feature update
2 years ago

Version 1.1.3 is here!

Product: logixx Voice

This version brings new features and improvements to the logixx Voice desktop application. 

New desktop app

Welcome to the new logixx desktop app for Windows and Mac. 



Speed Dial buttons and BLF indicators

As a logixx administrator, you can configure Speed dial buttons and BLF indicators that will be auto-provisioned for either all or only specific users in your organization. The buttons and indicators will appear in real-time in the designated tab of the logixx app.

Custom Web Pages

With customer webpages, logixx administrators can pre-configure web links that users can open within their logixx app.

The pre-configured links will appear in the logixx app's Menu tab below the user’s extension number. As an administrator, you can add any number of custom web pages.

GSM Dialling

This feature allows users to make outgoing calls using the native GSM dialer (on mobile devices with GSM only). As an administrator, you can provide an access number, which will be added to the destination number.

Other updates include

  • If the user has a connectivity issue (exclamation mark), the activity log now shows error messages from the PBX.
2 years ago

Hosted XML Phonebooks

Product:  logixx Voice, New Feature: Hosted XML Phonebooks

With the XML Phonebooks hosted by logixx you can sync contacts between the users' devices, like IP Phones and logixx softphones, while managing contacts in a single place.

Instead of implementing XML Phonebook hosting, you can rely on logixx's out-of-the-box functionality. This feature hosts and maintains users' contacts, keeping them in sync between devices. Moreover, the feature allows the sync of contacts imported from the user's device or logixx CRM.

Currently, logixx supports XML Phonebooks in the following formats: 

  • Yealink
  • Polycom
  • Grandstream
  • Cisco.