NEW FEATURE 

Multi-Campaign Code for Monevo

We’ve introduced Multi-Campaign Code Support for Monevo, allowing more flexibility in managing campaigns across different teams and workflows.

This enhancement ensures better campaign segmentation and streamlined workflows across different user groups. 🚀

Learn More:
Multi-Campaign Code for Monevo | logixx Help Center

 FEATURE UPDATE 

Operator Panel UI/UX Redesign

We’ve completely revamped the Operator Panel (Tools > Features > Operator Panel) with a fresh new UI/UX for a more intuitive and efficient experience. The updated design enhances real-time call management, user activity tracking, and queue supervision, making navigation smoother and more user-friendly. You can now view the source of inbound calls, such as Call Center Queues.

Key improvements include:

✅ Modernized Interface – A cleaner, more intuitive layout for improved usability.
✅ Enhanced Live Monitoring – Real-time visibility into active calls, user status, and queue management.
✅ Customizable Views – New filtering options and grid/list display modes for personalized control.
✅ Improved Call Handling – Easier call supervision, transfers, and queue tracking.

Learn More:
Operator Panel | logixx Help Center

 FEATURE UPDATE 

Enhancement to Monevo Integration

We have updated the Monevo integration to include additional user information in the payload request. The CRM now sends the user's full name and email address as part of the data transmitted to Monevo, ensuring a more streamlined and complete data-sharing process.

This enhancement helps improve compatibility and supports more efficient processing for Monevo.

Learn More:
Monevo 2.0 | logixx Help Center

 FEATURE UPDATE 

Update to Tasks & Events Tab

We’ve made a small visual adjustment to the Tasks & Events tab. Previously, the Tasks section was displayed first, followed by Events. Based on user feedback, we have swapped the order so that Events now appear first for better accessibility. The tab name remains Tasks & Events.

Learn More:
Tasks & Events | logixx Help Center

FEATURE UPDATE 

Next Scheduled Event in Pipeline

We've enhanced the Pipeline View by displaying the Next Scheduled Event under the Activity column.

Feature Details:

• The Activity column now includes the date of the next scheduled event for each application.
• Provides better visibility into upcoming tasks without opening individual records.
• Enhances workflow efficiency by keeping key scheduling details easily accessible.

Learn More:
Tracking Upcoming Events in the Pipeline View | logixx Help Center